Privacy Policy

Scope of Policy
This policy explains how KICKS SPORT collects, receives, and processes your personal information when you shop at KICKS SPORT. Personal information refers to any data that can identify you, such as your name, home address, email address, or phone number, and is not publicly available.

 
Privacy
Service Provision and Website Management
To provide our services and manage the website, including allowing you to order and receive products through our platform, manage your account, use our consignment portal, and process payments for sold items, we need to collect and use your information in various ways.

Marketing and Advertising
We may also use your information for marketing purposes. With your consent or after you make a purchase, we and our partners may use your personal information (including name, email, and mailing address) to send updates, news, and promotional offers via email, mail, or other channels. You can adjust your account preferences or unsubscribe using the instructions provided in promotional emails.

Third-Party Service Providers
We work with third-party service providers to deliver relevant advertisements on various devices and across websites and apps. These providers may also use data from other websites or apps to show targeted ads for KICKS SPORT products. For information on opting out of targeted advertising and managing cookies, please refer to the Cookies section of this policy.

Research and Analysis
We analyze your use of our website and feedback to improve our services. We track purchase activity to evaluate eligibility for membership programs and conduct identity verification, credit, and fraud checks to ensure your financial security.

 
Data Collection and Use
Account Registration and Management
To register and manage your account, we collect your name, email, password, and any additional details you choose to provide, such as phone number, address, and gender.

Order Fulfillment
To fulfill orders, we collect your name, address, phone number, and order details, including products purchased, sizes, and prices.

Payment Processing
To process payments, we collect your payment information, including credit/debit card numbers, cardholder name, and CVV. We do not store this information; it is transmitted securely to our authorized payment providers.

Consignment Payments
For items sold through our consignment portal, we collect your bank details and any necessary financial information to process payments.

Customer Service
To provide customer service, resolve issues, handle consignment inquiries, and update service terms, we collect your name, email, password, address, and communication history with our support team.

Quality Monitoring
To monitor customer service quality, we collect similar information, including communication records.

Website and Service Optimization
We collect device information (e.g., IP address, device type), cookie identifiers, and browsing data to manage, maintain, and optimize our website and services.

Fraud and Credit Checks
To prevent fraud and perform credit checks, we collect your name, email, address, credit/debit card details, browsing and purchase history, date of birth, gender, device information, government identifiers, and publicly available information.

Marketing Communications and Personalized Offers
To send marketing communications and personalized offers, we collect your name, email, phone number, address, date of birth, purchase history, browsing behavior, device information, shopping preferences, cookie identifiers, internal identifiers, and country/region.

Behavior Analysis
We analyze your behavior and purchase history on our website to improve your user experience. Data collected includes name, email, phone, address, date of birth, purchase and browsing history, device information, shopping preferences, internal identifiers, and country/region.

 
Information from Third Parties
We may obtain information from third-party sources, such as social networks, accounting service providers, and data analytics vendors, to better understand our customers.

Creating an Account via Third-Party Platforms
If you create or log in to your KICKS SPORT account using third-party platforms (e.g., Facebook, Google, LinkedIn, Twitter), we receive certain information from these platforms according to their authorization procedures, including your name, email, and profile picture.

 
Advertising and Retargeting
We use advertising and retargeting technologies to engage customers and promote our products and services.

 
Confidentiality and Security
We take electronic, physical, and procedural measures compliant with federal regulations to protect your personal information. Only employees who need access to your information to provide products or services can access it.

 
Privacy Policy Updates
KICKS SPORT may update this privacy policy. If we make significant changes in how we handle personal information, we will notify you via the primary email address associated with your KICKS SPORT account or display a prominent notice on our website.

 
Data Deletion
You have the right to access, correct, or delete your personal data. In some cases, you may also have other rights, such as objecting to the use or transfer of your data. To request data deletion, please contact us at Lu755724552@outlook.com.

 
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